Overview

Dear Parents,

Please visit this page for Self-Directed Learning (SDL) activities at Farrer Park Primary School.

Common issues and how to resolve them

1) Forgotten password or locked out of SLS, Google Classroom etc.

Please fill in this form:  FPPS Helpdesk

2) Forgotten email address or login id for SLS or Google Classroom

With effect from Jan 2023, student iCON email (MIMS) will be used for SLS login ID. For example,

Tan Xiao Ming has a MIMS ID of TAN_XIAO_MING@students.edu.sg

All our school account IDs (Google, Koobits) take reference from this MIMS ID.

YouTube Links for HBL

We have consolidated a few videos for our parents and students on your YouTube Channel that you might find useful. Click below to visit our collections of playlists.

• YouTube Playlists 

  Support and Helpdesk

The Student Learning Space (SLS)
https://vle.learning.moe.edu.sg/login
We recommend using Google Chrome to access SLS for a better user experience.

During School Operating Hours

School-based Helpline for SLS 
(8AM to 3PM) Weekdays only.
Public holiday and school holiday closed

1) Online Form
Parents can use this link for technical help like a request for a password reset for SLS or Google.
https://go.gov.sg/fppshelpdesk

Please take note that we may not be able to respond to your problem immediately. We thank you for your patience.

2) School General Office Tel: 62952272 
During Non-School Operating Hours
SLS Helpdesk: 67026513
Email: helpdesk@sls.ufinity.com
When emailing to SLS Helpdesk, please include your child’s full name, school, User ID and form class.

Monday ― Friday:
4:00 pm ― 9:00 pm (School Days)
9:00 am ― 9:00 pm (School Holidays)
Saturdays:
9:00 am ― 3:00 pm
*Closed on Sundays & Public Holidays

School Helpline for Google Suite Google Classroom
https://classroom.google.com/
For matters regarding Google Account for your child, please use the form below
and we will contact you.
https://go.gov.sg/fppshelpdesk
School General Office Tel: 62952272 (8AM to 4PM)

KOOBITS
https://www.koobits.com/
Koobits Support
Online feedback: https://support.koobits.com/hc/en-gb/requests/new

Ezhishi
https://www.ezhishi.com/ ezhishi Helpdesk: 67427555
Email: service@ecombay.com